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Commercial Governance

Master Services Agreement

Last Revised: October 2026 • Global Terms of Engagement

01. Engagement & Scope Structure

This Master Services Agreement ("Agreement") governs the provisioning of digital engineering, AI automations, web platform builds, visual branding, and social media retainers delivered by Zaman Business ("Agency") to the contracting entity ("Client").

Every engagement initiates via a written sprint scope, invoice quotation, or package selection outlined on zamanbusiness.com. Scope alterations requested following project commencement require written addenda and adjusted milestone scheduling.

02. Intellectual Property & Handover

Upon receipt of 100% of agreed milestone compensation, Zaman Business transfers all intellectual property rights to the custom deliverables directly to the Client:

  • Codebases & Repositories: Full Git repository transfers, database architecture, and custom automation scripts.
  • Brand & Design Assets: Master vector files (SVG, AI, EPS, PDF) and Figma design libraries with complete commercial publication rights.
  • Pre-Existing Tools: Third-party libraries, open-source plugins, and foundational frameworks retain their respective open-source or proprietary licenses.

03. Milestone Terms & Invoicing

All projects conform strictly to our 50/50 payment model. The initial 50% milestone invoice must clear prior to engineering sprint allocation. The remaining 50% is due immediately following live staging demonstration and client sign-off.

Settlement Currencies: Accepted settlement channels include USD, EUR, GBP, SAR, and AED via direct international ACH, SWIFT wire, and major corporate debit/credit cards.

04. Confidentiality & Mutual NDA

Both parties agree to treat all exchanged systems, database credentials, internal logic, business numbers, and project files as proprietary and strictly confidential. Non-disclosure protection remains in perpetuity unless express written consent is provided.

05. Limitation of Liability & Warranty

Zaman Business warrants that all delivered platforms, scripts, and workflows conform to current industry standards and provide the documented functionality at handover. We provide a complimentary 14 to 30-day bug-fix warranty on custom development from the date of final staging sign-off.

The Agency shall not be liable for outages, loss of profits, or data corruption resulting from third-party API changes (e.g., changes to Meta, OpenAI, or CRM endpoints) made outside the control of the Agency after final deployment.

06. Governing Inquiries

For formal legal correspondence or master contract review, contact our corporate scoping desk directly:

contact@zamanbusiness.com